The Espresso Service Network (ESN) was created from a simple idea, improve commercial espresso service. If you have been in the business of espresso beverages for any length of time, you may already know of some changes you would like to see happen. Sadly, espresso service technicians work in dynamic conditions, where formal education is expensive and not easily accessable. Is it surprising that some of the most promising and talented service persons leave the field of espresso service for other industries?
On our website you will find that we promote and sell commercial espresso equipment with one small but vital difference. A large portion of the profits from your purchase are ushered back into your community to be used by the service provider of your choice. Depending on the equipment you select, your service company may choose to strengthen their inventory with original equipment manufacturer parts or offer advanced training to their technicians who will be providing your maintenance services. Investing in our nations commercial espresso service companies means better service with faster response and diagnostic times. All things espresso businesses hope for.
The ESN is the first progressive community of espresso service providers in which service companies, as well as consumers, have a collective voice in how espresso installation, repair, and maintenance services should be executed. The ESN refrains from suggesting one service company over another because the heart of the ESN is the espresso service provider review system. This is the tool I hope you will use to let others know of your experiences with your local service company.
Thank you for visiting the Espresso Service Network. Our hope is that the ongoing conversation between all individuals in the world of espresso will help bring improvement and relevancy to the espresso service industry.