We're revolutionizing the commercial espresso service industry by bridging the gap between equipment ownership and quality repair and maintenance service companies.
Service companies are choosing to pay technicians on a 1099 without realizing that, in most cases, it’s illegal — and it can put their business at serious risk. Here’s why proper employment practices, along with selling equipment, are essential for sustainable growth.
There are many reasons an espresso equipment owner might take on their own repairs, but regardless of motivation, it’s essential that clear expectations about the limits of remote technical assisstance is set. Whether you are considering the maintenance of your own equipment or providing remote technical services, you should be aware of your responsibilities and the risks involved before attempting repairs.
Sales reps for equipment manufacturers take heat if they do not meet sales goals, and when service companies place more emphasis on refurbishing used equipment rather than selling new, service companies become competitors not partners.
