We're revolutionizing the commercial espresso service industry by bridging the gap between equipment ownership and quality repair and maintenance service companies.
Service companies are choosing to pay technicians on a 1099 without realizing that, in most cases, it’s illegal — and it can put their business at serious risk. Here’s why proper employment practices, along with selling equipment, are essential for sustainable growth.
By aligning the goals of manufacturers, coffee professionals, and service providers, Espresso Service Network aims to deliver the best possible outcomes for equipment owners and for everyone involved.
Espresso Service Network aims to improve the quality of commercial espresso service by fostering a collaborative relationship between equipment owners and service providers beginning at the point of purchase.
A basic service agreement benefits both the service provider and the equipment owner. It ensures that the necessary parts are available, reduces downtime, and enhances the overall service experience.
The need for the espresso service industry to offer transparency in the skill level of a service provider is something that all of us can rally behind. Providing information to industry professionals on what they can and cannot expect from a service company and its technicians can only help us make better decisions for our individual businesses.
Espresso service technicians can negatively affect product quality and the life expectancy of equipment, but they can also purposely misguide equipment owners in to believing their specific brand of equipment is substandard.
